Return & Refund Policy

At Treatskina, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must:

• Be unused and in their original condition
• Be returned in the original packaging whenever possible
• Include proof of purchase or your order number

Please contact us before sending any item back, as unauthorized returns may not be accepted.

Refunds

Once your returned item has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Please note that it may take 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A brief description of the issue
• Clear photos of the product and packaging

We'll work with you to provide a replacement or refund when applicable.

Return Shipping

Unless the return is due to a damaged, defective, or incorrect item, customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: support@treatskina.com

We're always happy to assist you.